David is a dermatologist whose practice is not making the money it should. The physician meets a great accountant who is a TOC bottleneck specialist for all types of businesses, not just manufacturing. The accountant speaks and teaches his clients in a way that is easy to understand and can quickly implement the ideas. That’s the storyline of the very readable and accessible Practice Makes Profit by Graham Scott, our guest on this episode.
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Mythbusting Dave Ramsey, Suze Orman and Other Financial Gurus
When I think of Dave Ramsey, the elimination of debt and whole life insurance policies quickly spring to mind. The syndicated radio host also touts his 8-12 rule for retirement. David McKnight joins the show to discuss these bold claims of Ramsey and other financial gurus based on his newest book, The Guru Gap. During this conversation, we also address annuities, Roth Conversions, cash basis insurance plans, social security, and the role of cheap term insurance for young people.
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The Bottleneck Detective
What would happen if a business-minded Encylopedia Brown entered the busy line of movie patrons waiting impatiently for soda and popcorn? This perspective guided Clarke Ching in writing his latest book, The Bottleneck Detective. The short story offers a straightforward and enjoyable reading experience, focusing on identifying bottlenecks and understanding their subsequent effects on bottleneck detection. Mark explores Clarke’s FoCCCus™ framework and whether bottleneck detection is a learned skill or an innate talent.
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Pause to Think
Are you fan of Daniel Kahneman, Dan Ariely, or Richard Thaler? Have you enjoyed books like Fooled by Randomness, Factfulness, or Thinking in Bets? If so, you may want to read Jaime Lester’s new book, Pause to Think, about cognitive biases. Jaime’s concise book is engaging, memorable, and accessible. It features over thirty mental and conceptual models. This discussion explores some of these concepts, including fast and slow thinking, sunk costs, satisfaction, and randomness.
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AI Mastery Simplified for Finance Professionals
Glenn Hopper’s newest book is AI Mastery for Finance Professionals, but the content is also for CEOs, board members, and all other organizational leaders. We keep the topics pragmatic, applicable, and example-centric in this conversation. We’ll also discover what Glenn means by saying, “AI will not replace people. People who use AI will replace those who don’t use AI.” It’s not too deep and not shallow at all. Glenn explains AI in a manner that will stick in our minds.
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The Three Domains of Leadership with Willie Pietersen
In 2013, Dilbert told his boss that all great leaders throughout history succeeded by reading a random book on leadership possessing a magic formula. That’s after he told the boss there are 10,000 books about leadership with millions of leaders in which no two are alike. Willie Pietersen’s book on leadership is far from random and steeped in wisdom and timeless truths surrounded by philosophy, astrophysics, and relationships built on forgiveness and vision for one another.
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Revisiting The HP Way
The HP Way is one of my top 25 books written by CEOs. In this conversation, we’re rolling with a book club format with a special guest who writes book summaries on his blog. Dan Lebrero is a software engineer based in Spain, and he’ll help us unpack concepts such as management by objectives, management by walking around, profit-sharing plans, company offsites, growth frameworks, and philosophies on debt management. As a bonus, we even have an HP-12C story.
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Better Tech and Communication Strategies with Cat Mulvihill
To say I’m a fan of presentation expert Nancy Duarte and audio/video savant Tom Buck would be a vast understatement. Similarly, Cat Mulvihill is a rising YouTube star, and I consider her a blend of these two experts. In this conversation, we focus on better online meetings and the best technology that can be had on a price-friendly budget. Cat also reveals why filler words need to be harnessed and how to do so.
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One Day I’ll Work For Myself
If you work for yourself or would like to, have you considered whose shoulders you are standing on? Ben Waterhouse is a professor and faculty director at the University of North Carolina, and he answers that question and more in his newest book, One Day I’ll Work for Myself. In this conversation, we explore some of history’s most pivotal inflection points that led to the plateau of big business and learn why self-employment is more than financial freedom.
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Competing on Customer Personalization
How did Amazon, Netflix, and Starbucks start their customer personalization programs? What was the starting point? What were the costs? Who was involved? The co-authors answer these questions in the very readable Personalized: Customer Strategy in the Age of AI. Mark Abraham and David Edelman explain that personalization is not email or glorified loyalty rewards programs in this show. Instead, this cross-functional activity starts with a few simple questions in their 5 Promises framework.
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