Mark Gandy

Before taking the position as the IRS Commissioner, a reporter asked Charles Rossotti, “Were you ever in the military, and if you were, did you volunteer for a suicide mission?” Before running the IRS from 1997 to 2002, Rossotti was the co-founder, former chairman, and CEO of American Management Systems, Inc. He’s also the author of the book, Many Unhappy Returns. In this episode, we look at what Charles did to help turn around that beleaguered agency.

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Forbes magazine has called him the grandfather of gamification. He’s also the best-selling author of The Game of Work and has scored other winners with Scorekeeping for Success, and Managing the Obvious. Behind his back, I’m calling Chuck Coonradt the owner, general manager, and MVP head coach of The Game of Work who should have his own wing in the Consultant’s Hall of Fame. In this memorable conversation, we learn also The Game of Work is for parents too.

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One of my favorite business books doubles up as a leadership manual on getting a large, but failing business to pull together until success finally arrives, but not without hardship and economic headwinds. Alan Mulally, the former CEO of Ford, might still be a relatively unknown business icon had Bryce Hoffman not written about him in his best-selling book, American Icon. Bryce is also the author of Red Teaming.

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The most downloaded show on CFO Bookshelf is our 2020 interview view Ben Lamorte on OKRs. It was Ben who introduced me to Christina Wodtke’s work on OKRs years ago which included her great presentation entitled, Executioner’s Tale and her book Radical Focus. Christina recently released the 2nd edition of Radical Focus, our topic on this episode of CFO Bookshelf.

[Read more…] about Christina Wodtke Doubles Down on OKRs and Radical Focus

In 2004, I first encountered the name, Ron Baker. I have Gary Boomer to thank for that at an event held in Kansas City for CPA practices. He recommended the book, The Firm of the Future. I couldn’t put it down while vacationing in North Carolina. While I consider Ron the (very young) grandfather of value pricing for CPA and professional services firms, many acolytes are sharing his message with zeal and effectiveness. One such person is Geraldine Carter.

[Read more…] about Niching Down and Burying the Billable Hour