When I encountered the Cynefin Framework in an HBR article years ago, I did not adapt it to my work until I interviewed Bryce Hoffman, author of American Icon and Red Teaming. Bryce made the Cynefin Framework understandable and accessible. However, Kevin Eikenberry has gone a step further, showing leaders how to act when surrounded by varying problems they are trying to navigate with this sensemaking framework. He outlines these ideas in his newest book, Flexible Leadership.
Episode Highlights
- The reason Kevin says Flexible Leadership is his most important work.
- The role of Chief Potential Officer.
- The three parts of flexible leadership.
- Either/Rr vs. Both/And.
- A closer look at unexamined habits (brilliant).
- Kevin’s use of plausible-cause-analysis.
- Mark’s favorite sensemaking stories are about Charlie Lightoller and the 1949 Mann Gulch fire.
- The four quadrants of the Cynefin Framework.
- Flexors and flexor thinking and pairings with the Cynefin Framework.
- A recommended guest for Kevin’s podcast to discuss flexors–Doris Kearns Goodwin on Lincoln and Team of Rivals.
- From overwhelm to playbooks to muscle memory.
- Kevin’s reading habits and The Greatest Miracle in the World.
The flexible leader has a clear mindset and increased confidence, knowing they can respond to their everyday situations with tremendous success instead of overly relying on restrictive and complicated tools that can get in the way. Flexible Leadership is every leader’s guide to immense success in a world of increasing complexity and chaos.
Episode Pairings



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